F A Q S
Find some of our most common FAQs below!
FAQs for those seeking service
FAQs for those seeking employment
Q: I have a family member in need of services, who do I call?
A: We’re here to help! Call our office and we’ll point you in the right direction.
Q: Are you licensed by the state?
A: OAHC has a provider agreement with the Office of Developmental Programs. All of our services are monitored and qualified by the state then a few, like our licensed residential services, are licensed on an annual basis.
Q: Are the workers you send your employees or contracted employees?
A: All of OAHC’s staff members are employees. We take care of withholding all taxes, providing all insurances, and training each staff member.
Q: What type of background checks do you conduct on your employees?
A: We conduct state criminal background checks and child abuse clearances. If an employee hasn’t lived in Pennsylvania for the last two years, we also run their FBI background check. We also run each employee through a database to make sure that the’re eligible for hire based on their previous employment history.
Q: Will you send a replacement if the worker is not compatible with the person receiving care?
A: We work hard to make sure that you and your OAHC staff member develop a strong bond. But, if things don’t work out, rest assured that OAHC will work to get you a qualified replacement just as soon as possible!
Q: What can I expect to pay?
A: If you qualify for OAHC’s services, you won’t need to pay a dime to your OAHC staff member. If there are special activities you go on, you may need to pay for your ticket cost, etc., but OAHC will cover the staff member’s end.
Q: I want to get more information on your services. How do I do that?
A: Give us a call at 412-262-1581 and dial extension 2000. You can also check out the Contact tab of this website.
Q: Can you put me in touch with someone who has used your services?
A: Sure! Just give us a call and we’ll be happy to connect you.
Q: How soon after hire do benefits start?
A: OAHC offers many benefits. Some start right away, like paid training, while others are phased in. Benefits like sick time and health insurance start after 60 days. Employees can join the company 401k after one year.
Q: I’m new to the field. What is training like?
A: We’ve got you covered. OAHC has medication administration trainers, numerous informative videos, hands-on instruction, and extensive shadowing that will make sure you are well-prepared for your new career.
Q: Will I have to travel far to work for OAHC?
A: Depending where you live, OAHC offers gas reimbursement to get to work. That’s right! You can get paid to drive to work. For our local employees, many of OAHC’s homes are nestled into the communities where each of us lives. Who knows? You might have passed one of OAHC’s licensed residential homes today!
Q: How often do I get paid?
A: OAHC pays all of its employees on a weekly basis.
Q: Will I know my work schedule ahead of time or do I have to always be available?
A: We pride ourselves on communication and helping you establish a good work life balance. OAHC schedules you weeks in advance and empowers you to work with your coworkers to get coverage for assigned shifts that are impacted by life’s little hiccups.
Q: Why should I work for OAHC?
A: Because you want to have an impact and you are looking for a career with a growing company that takes its responsibilities to its employees and clients seriously.
Q: How do I get started?
A: Click on the schedule an Interview button below or call us at 412-262-1581.